New Homepolish Clients
You've given us your basic info, and our team has paired you with a Homepolish designer. What can you expect from there?
Meet Your Match
Once our service team has matched you with the designer best-suited to your described design needs, it’s time for you to meet! The initial complimentary consultation introduces you to the designer who could potentially (Hopefully! Probably!) change your life forever. That sounds like a line from a dating site, but that’s okay because we like to think of our interior designers as platonic soul mates. If we did our job right and it really is a decor match made in heaven, then you’ll want to buy hours so they can get started on their plans for your space. If you aren’t totally satisfied with your designer, give us a call because – unlike actual dates – we’ll set you up with another, better match.
Our initial complimentary consultation is all about your designer getting to know you and your project and, likewise, you getting to know your designer’s aesthetic ideas and expertise. Your designer is a sounding board, so ask lots of questions! To make the most of your first hour together, keep these things in mind:
– Having a short list of design ideas ready is a great idea. Think about what you have, what you want, and what you need because these things aren’t always automatically apparent to your designer.
– Beyond design inspiration, it’s great to communicate your expectations for the project overall. Knowing your approximate budget, timeline, and your priorities will help your designer move efficiently.
– If you’re totally clueless as to what will save your place, that’s okay! During this consultation, you and your designer will brainstorm some solutions, and you’ll hear his or her POV on your space. But keep in mind, while our designers are talented, they aren’t psychic! This session is for laying the groundwork for your design and your relationship with your designer.
What to Expect
After the first consultation (which should fly by like a good date), your designer can tell you his/her initial thoughts on what can be changed. They can suggest paint colors, tell you their favorite furniture sources, and give you advice on how far your budget can go (so don’t be afraid to talk numbers!). Maybe most importantly, your designer can tell you where the design process should start (with an architect, with a paint job, etc). Your designer will have actionable ideas about what direction you need to move in to achieve dream space status. So ask them anything (about design)! They’re ready to hear your ideas and build your enthusiasm for the process.
BUT keep in mind that not all space is created equal. Your designer is a professional (without the ego) who understands how best to manipulate the things you have – and want – to work with in your space.
What Not to Expect
Remember, the initial consultation is usually only an hour long! Your designer won’t help you rearrange whole rooms, paint, have a layout finalized (they haven’t even seen the space yet!), and they won’t help you hang art. These are all things to look forward to in the design package after you buy hours!
Next Steps after the Consultation
After your complimentary consultation, keep an eye out for an overview email from your designer. Notes, recommendations, inspiration images, and an estimate of how many design hours your space needs are all included. At this point, floor plans and exact product sources will probably not be included, as your designer still needs to get to know your space and your aesthetic.
Packages are customizable and personal. How involved – or not involved – you’d like to be will make a big difference in how many hours your designer will recommend. A Design Package is by-the-hour design with a minimum purchase of ten hours for you to use any way that makes sense.
And finally, please feel free to reach out to your designer or Queen Bee with any questions, comments, or concerns about your design process! At Homepolish, we pride ourselves on our Peace of Mind guarantee. Designing your space is a process, but we’re here to make it simple and enjoyable. We want you to have an amazing experience as you improve your life through interior design.